Frequently Asked Questions
Unlock Insights to Your Questions Essential Information About Windstar Cruises
Why Cruise with Windstar?
Windstar Cruises offers a small-ship luxury experience that combines the amenities of a larger ship with the intimate atmosphere of a private yacht. Our ships can navigate to unique, lesser-visited harbors and coves, providing an exclusive and immersive experience. Plus, with our personalized service, guests enjoy a more bespoke and intimate form of travel.
Absolutely. Our smaller ships and lower guest-to-crew ratio mean you'll enjoy personalized attention and a tailored experience. Our crew members are known for remembering your name and preferences, ensuring your cruise is as comfortable and enjoyable as possible.
Windstar offers a diverse range of curated shore excursions that are designed to provide deeper insight into the local culture, history, and natural beauty of each destination. From private tours to adventurous activities, there's something for every interest.
Windstar Cruises takes pride in its culinary experiences, with menus crafted by a team of skilled chefs using fresh, local ingredients. Guests can enjoy a range of dining options, including dishes inspired by the cruise itinerary for a taste of the local cuisine. Cooking demonstrations and wine tastings with expert sommeliers are also available for those interested in gastronomy.
Booking a Windstar Cruise is easy. You can request a quote online through our website by selecting your preferred cruise and departure date, or by calling our travel advisors directly for personalized service.
You will need to provide personal details for all traveling guests, including full names as they appear on passports, dates of birth, and any loyalty program numbers. You'll also need a valid payment method.
Yes, Windstar Cruises offers group booking options. Please contact our group travel department for arrangements, and we can tailor the experience to your group's needs.
If you need to make changes to your booking, please contact us as soon as possible. Changes may be subject to availability and could incur fees, depending on the timing and nature of the change.
Pricing and Fees
Yes, meals in most onboard dining venues are included, as are non-alcoholic beverages. Alcoholic beverages and dining in specialty restaurants may require an additional fee.
Additional fees can include shore excursions, spa services, specialty dining, alcoholic beverages, gratuities, and personal expenses such as shopping.
A deposit is required to secure your booking, with the amount varying based on the length of the cruise and cabin category. The exact deposit amount will be provided during the booking process.
Windstar Cruises offers various promotions throughout the year. Check our website or sign up for our weekly deals to stay informed about current offers.
Itineraries and Destinations
Windstar Cruises offers a wide range of destinations including the Caribbean, Mediterranean, Northern Europe, Asia, South Pacific, and more. Each offers unique ports and excursions.
Absolutely. We offer pre- and post-cruise land packages that allow you to explore more of your destination. Contact us for details on extending your stay.
Yes, Windstar offers themed cruises that focus on interests like culinary arts, music, and history. Check our website or speak to a travel advisor for upcoming themed cruises.
If a cruise is canceled by Windstar, guests will be offered rebooking options or refunds. If an itinerary changes, guests will be notified and assisted with any required adjustments.
Windstar Cruises offers a variety of dining options, from casual alfresco eateries to fine dining restaurants. Dietary restrictions can be accommodated with advance notice.
Entertainment ranges from live music and performances to onboard lectures and cooking demonstrations. The offerings vary by ship and itinerary.
All staterooms include luxury bedding, flat-screen TVs, DVD players, and a variety of other amenities to make your stay comfortable. Suites may include additional features such as a private veranda.
Yes, our ships are equipped with fitness centers, and we offer a variety of wellness activities, including yoga and Pilates classes. Spa services are also available for an additional charge.
Health and Safety
We have enhanced our health and safety measures, which include thorough cleaning and sanitization, health screenings for guests and crew, and medical protocols aligned with the latest guidance.
Currently, all guests must be fully vaccinated against COVID-19 to board our cruises. The policy is subject to change based on public health guidelines, so please check our latest requirements before your departure.
Each Windstar ship is equipped with a medical center staffed by a licensed doctor and nurse, available to address any health issues that may arise during the cruise.
If you feel unwell, you should immediately report to the ship
Requesting a Quote
To request a quote for your desired sailing, simply navigate to the itinerary page of the cruise you're interested in and click on the "Request a Quote" button. Fill out the required information, including your contact details and any specific preferences you have for your trip.
The quote request form typically asks for your name, contact details (email and phone), preferred sailing dates, the number of passengers, and any special preferences or requests you may have. Providing as much detail as possible will help us tailor the quote to your needs.
No, requesting a quote is completely free. It's a no-obligation way to get information about your desired cruise and explore your options.
Our team strives to provide you with a personalized quote as quickly as possible. You can typically expect to receive your quote within 1-2 business days, but this may vary depending on the cruise line and itinerary.
Additional Quote Requesting Questions
Absolutely! You can request quotes for multiple sailings to compare options and find the cruise that best suits your preferences and budget.
Once you receive your quote, our dedicated travel advisors will be available to discuss the details with you. They can answer any additional questions you may have, make adjustments to the quote if needed, and assist you in booking your cruise.
Yes, we take your privacy seriously. Your information is encrypted and securely stored. We use it solely for the purpose of providing you with cruise quotes and assisting with your travel plans.